FAQ's
- Main centers: 2-3 business days
- Outlying areas: 3-5 business days
- R70 on orders under R700
- Free on orders R700 and up
- Your order comes packaged in an aesthetic and protective box
- Each piece comes in luxury jewellery pouch perfect for storage or travel
- If your jewellery is damaged or broken you may exchange or return the piece for a full refund (within 3 months of purchase)
- Please email support@oncollection.co.za for assistance with returns
- Ensure you provide pictures and a description of the issue
- Use your order number in the subject line
For support, comments or suggestions please email support@oncollection.co.za